What is TLS?

TLS stands for “Transport Layer Security.” It is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol used today, and is used for web browsers and other applications that require data to be securely exchanged over a network. TLS ensures that a connection to a remote endpoint is the intended endpoint through encryption and endpoint identity verification. The versions of TLS, to date, are TLS 1.0, 1.1 and 1.2.

TLS aims to provide privacy and data integrity between two communicating applications. TLS 1.1 and above provide significantly higher security controls than TLS 1.0. Protecting our customer’s data is of the utmost importance for us, and this disablement will allow us to better ensure the security of the data. Our goal is to make this process as seamless as possible while maintaining the highest security standards. This enforcement of using TLS 1.1 and 1.2 is not specific to Redding Bank of Commerce.  This is an industry wide requirement due to the outdated security that is available in TLS 1.0.

Online Banking Mobile Devices

Users operating on Android version KitKat (4.4) and lower, which includes about 20% of the U.S. population according to current usage patterns, may be impacted by the disablement of TLS 1.0 as these versions do not support TLS 1.1 and 1.2. Upgrading to Lollipop (5.0) or higher will fix this issue and support TLS 1.1 and 1.2. If you cannot upgrade the operating system, you may need to upgrade your device.

Apple devices running iOS 9 and above are already configured correctly. In January 2017, Apple released their App Transport Security (ATS) feature. All apps available in the Apple App Store were required to use ATS as of the end of 2016. ATS came out in iOS 9 and when enabled, it forces an app to connect to web services over the HTTPS connection, which keeps user data secure while in transit by encrypting it. ATS requires TLS 1.2.

Online Banking - Desktop Browsers

Our Online Banking system will be upgraded on May 22, 2018 to require higher security by disabling TLS 1.0 encryption to be in line with industry standards. Please check your browser settings to confirm you are using TLS 1.1 or higher. We have provided steps for the most common browsers. Locate your browser's security settings and unmark the option for TLS 1.0.

Browsers

Microsoft Internet Explorer
From the menu bar, click Tools > Internet Options > Advanced tab
Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
Click OK
Close your browser and restart Internet Explorer

Google Chrome
Open Google Chrome
Click Alt F and select Settings
Scroll down and select Show advanced settings…
Scroll down to the Network section and click on Change proxy settings…
Select the Advanced tab
Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
Click OK
Close your browser and restart Google Chrome

Mozilla Firefox
Open Firefox
In the address bar, type about:config and press Enter
In the Search field, enter TLS . Find and double-click the entry for security.tls.version.max
Set the integer value to 3 to force protocol of TLS 1.2
Click OK
Close your browser and restart Mozilla Firefox

Opera
Open Opera
Click Ctrl plus F12
Scroll down to the Network section and click on Change proxy settings…
Select the Advanced tab
Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
Click OK
Close your browser and restart Opera

Apple Safari
There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 and TLS 1.2 are automatically enabled.

If you have any questions, please feel free to contact our Customer Care Center at 1-800-421-2575