Identity theft occurs when someone uses your personally identifying information, like your name, Social Security number, credit or debit card number, without your permission, to commit fraud or other crimes. Identity theft can happen to anyone, but there are steps you can take to minimize your risk of becoming a victim.
Scam of the Week - The information provided below belongs to and is provided by KnowBe4 and is intended for informational purposes only.
August 15, 2018 - Your Package Is On Its Way, but Not the One You Expected
The bad guys are sending you a package, but don’t fall for it - it’s a trap! What? That’s right, the bad guys have a new scam and it involves tracking your shipments.

Suppose you’re expecting a package from a well-known delivery company, and you receive a seemingly legitimate email from the company offering a way for you to track your delivery by clicking a link. You click on the link to check on your delivery, but instead, you unleash an unwanted package - an executable file that compromises your computer.

Avoid becoming a victim! Always check the credentials of incoming emails, and never click on a link or executable file unless you know the sender is legitimate.
August 8, 2018 - Extortion With a Twist
The bad guys have hit a new low - they are using extortion to take advantage of you. Extortion is a serious internet crime that can lead to devastating consequences for victims. The latest twist on extortion occurs when someone threatens to distribute compromising content of yours if you do not satisfy their demands, which are usually crude and inappropriate.
According to the FBI, here are some things you can do to avoid becoming a victim of extortion:
  • Never send compromising images of yourself to anyone, no matter who they are — or who they say they are.
  • Don’t open attachments from people you don’t know, and be wary of opening attachments even from those you do know.
  • Turn off and/or cover any web cameras when you are not using them.
Remember, if you receive an email that claims to have compromising video of you viewing sensitive material, do not answer or send money. Instead, delete the email. Don’t fall victim to the bad guys!
August 1, 2018 - Beware of Free Gift Card Phishing Scams
The bad guys know you like free stuff, but this time it’s going to cost you! They lure you to a fake website for a “free” gift card in exchange for seemingly harmless information. Once on the site, you are asked a series of questions. If you make it through all of the questions, you’ll earn a unique code to redeem a gift card - this code and gift card are worthless!

The bad guys are tricking you into offering up your personal information. Don’t be the victim!
Never share your sensitive data and always check if an offer is legitimate by contacting the company making the offer. Remember, there’s no such thing as a free lunch.
 July 25, 2018 - Another New CEO Fraud Phishing Wrinkle
The bad guys are getting increasingly creative with CEO fraud and accounting scams. They are now impersonating executives within your organization and asking for financial reports, or asking employees in payroll to make changes to a bank account, or the email address in control of making edits to the bank account. These changes allow the bad guys to get money sent to an account they control.

Don’t be tricked, make sure that any request related to financial or payroll records comes from the right person! Grab the phone and give them a call to verify that the request is legitimate.
July 18, 2018 - Mobile Phishing on the Rise
The bad guys are trying to trick you on your mobile device! Users are three times more likely to click on a suspicious link on their mobile device than on a desktop, and the bad guys are taking advantage of this. They will send you malicious links through email, social media (Facebook messenger), and text messages.
Don't be their next target! If you're using your mobile device and receive a suspicious message, or you cannot see where a link is taking you, don't click! Instead, wait until you can view the message on a desktop, or delete the message altogether.
July 11, 2018 - Your Breached Passwords are NOT Safe!
You lose if you reuse! The bad guys are using your breached passwords to access your online accounts. Even if a data breach happened years ago, the bad guys will attempt to use your breached passwords across all of your online accounts to see if they will still work - scary!
New research says more than 25 percent of consumers hit by a data breach later become victims of identity fraud. One of the easiest ways to help prevent identity fraud is to create unique and complex passwords for ALL of the online services you use, not just for the account that was compromised during the breach.
As creatures of habit, it's easy for us to reuse old passwords. But, it's even easier for bad guys to use this information against you. Be safe and don't reuse passwords!
July 4, 2018 - Be Warned! New Hybrid Cyber Attack on Banks and Credit Unions
The bad guys are using a new hybrid cyber attack to steal your private banking information. They place a Banking Trojan on your computer (most likely through email), and one you try to visit your bank's website, it will redirect you to a malicious, look-alike page - this site is NOT your actual bank!
From this fake site, not only will your login credentials be stolen, "technical problems" are then simulated, causing a pop-up on the screen that asks for your name and phone number so the bank's "support" can call you back. You'll then receive a call from an actual bad guy claiming to be part of the bank's support team, who tries to get enough information from you to transfer money out of your account.
Don't be tricked! Whenever you're submitting login details to any site, make sure to check the URL of the page for accuracy. Also, never provide personal information for a support team to contact you - instead, you should reach out to the support team directly.

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Consumer Protection Links:
  • The Federal Trade Commission (FTC) is the nation's consumer protection agency that collects identity theft information. If you think you are a victim or identity theft or identity fraud, it is important that you file an identity theft complaint with the FTC. Contact the FTC's Identity Theft Hotline at 877-ID-THEFT (877-438-4338) or file your complaint online with the FTC. The Identity Theft Complaint prints in a legal format called an "affidavit". Print a copy of the affidavit as it will be used when you file a police report to become your "Identity Theft Report".
  • The amended Fair Credit Reporting Act permits consumers to request a free copy of their credit report once every 12 months from each of the three major credit reporting agencies; Equifax, Experian, and Trans Union. Visit to receive a free report online or by calling (877) 322-8228.

Contact Us:
  • If you think you are a victim of identity theft or identity fraud, immediately call the Customer Care Center at (800) 421-2575.
  • To report a stolen or lost ATM or Debit Card after hours, on weekends or holidays, immediately call (800) 383-8000.

Products and Services:
  • Free information to help guard against internet fraud, secure your computers, and protect your privacy. is maintained by the Federal Trade Commission.